goodbloodsHow does an online doctor consult actually work?
Five steps, in order, with the price on each one. No surprises at the end, and no step where software makes a clinical decision.
doctor consult $59 · the baseline $299
Start the check two minutes · no payment to check · no referral needed-
The check
Four questions: which care area, whether you're 18 or over, whether anything is urgent, and whether you're pregnant or breastfeeding. Your answers point you to the $59 consult or The Baseline.
If you answer under 18, pregnant or breastfeeding, something outside our four areas, or something urgent, a person on the care team looks at it before booking goes ahead. The check never decides on its own. Urgent answers show 000 straight away.
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Health history and booking
You tell us your main concern, how long it's been going on, how it affects you, relevant history, your current medicines and supplements, and what you want from the consult. Then you pick a time, confirm your identity, give informed and financial consent, and pay by card through Stripe.
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The video consult
A registered doctor has read your history before you join. For The Baseline, your pathology results are there too. The doctor also decides whether video is enough; if you need to be seen in person, they'll say so and tell you who to see.
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A written plan
What the doctor thinks is going on, what's worth checking, what to change first, and when to follow up. Written down, because nobody remembers a consult word for word. Treatment only if your doctor decides it is right for you.
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What may follow
A follow-up consult is $59. If ongoing care makes sense, your doctor may offer Care at $29 a month or Care+ at $149 a month, or request the extended pathology panel for $149. If your doctor prescribes something, the Nectar pharmacy can dispense it at the pharmacy's price; that's never bundled into a membership.
What happens after the screen goes dark
Six-week sleep program
For sleep and energy patients whose plan includes it: a short lesson each day, a sleep diary to track what you actually do, and a self-check every two weeks. It tracks habits, not you.
A weekly habit check
For the other care areas: a quick weekly look at the habits your plan may ask about, such as sleep window, morning light, protein, strength sessions and steps. No weight, no body size, no leaderboards, no medical advice.
People decide. Software sorts the post
| doctor | care team | software, labelled as ai | |
|---|---|---|---|
| Reviews flagged check answers | If needed | Yes | No |
| Organises your history, bookings and reminders | No | Yes | Yes |
| Diagnoses, orders tests, refers | Yes | No | Never |
| Decides on treatment | Yes | No | Never |
| Releases results to you | Yes | No | Never |
Start with the check, see where it lands
$59 for the consult, $299 for The Baseline. You'll know which before you pay anything.
Start the check two minutes · no payment to check · no referral needed