goodbloodsCan I talk to a doctor online about low libido or erection concerns?
Yes. Both are common, and both often have more than one cause: sleep, stress, mood, relationships, medicines, hormone levels, and heart and blood vessel health. Erection problems can sometimes be an early sign of a heart or blood vessel issue, which is a good reason to look at them properly rather than put up with them.
Plenty of people would rather not raise it face to face. A video consult from somewhere private is a reasonable way to start.
What's included in The Baseline?
- A health history in the patient portal: your main concern, how long it's been going on, how it affects you, relevant history, and your medicines and supplements.
- A pathology request, so you have results before you talk.
- A 40-minute video consult with a registered doctor to go through your history and results together.
- A written plan afterwards.
The lab bills core blood tests itself. If the doctor thinks markers outside those are worth checking, they may request the extended pathology panel, which is $149.
What might the plan include?
It depends on your history and results. It might include habits to work on, more tests, a recheck, a referral to your GP or a specialist, or ongoing care if that suits. Treatment only if your doctor decides it is right for you.
What isn't offered here?
We don't provide contraception or detailed menopause care. If that's what you need, we'll point you to a GP or another service. If you're pregnant or breastfeeding, tell us in the check: a person on the care team reviews that before booking goes ahead.
When is it urgent?
Call 000 for chest pain, including during or after sex, trouble breathing, or sudden severe pain. For thoughts of self-harm, call 000 or Lifeline on 13 11 14.
Where should I start?
| what you're noticing | where to start |
|---|---|
| Lower libido than usual, for a while | The Baseline, $299 |
| Erection concerns | The Baseline, $299 |
| Symptoms you think might be hormonal | The Baseline, $299 |
| Contraception or detailed menopause care | A GP or another service |
| Chest pain, trouble breathing, sudden severe pain | 000 now |
| Under 18 | A GP |
Before you book
- Do I need a referral?
- No.
- What does it cost?
- $299, one-off. The lab bills core tests separately.
- Is it bulk billed?
- No. Plan on paying the full $299.
- Is it private?
- Your records are kept securely. See our [privacy policy].
- What if it's not for me?
- [refund line]
- Will I get a prescription?
- Only if your doctor decides it is right for you.
What do people ask before booking?
Fair question: why $299 and not $59?
Because hormone questions are hard to answer without results. The Baseline includes the pathology request and a 40-minute consult, so there's time to go through the numbers and your history properly.
Who sees my answers?
The doctor and the care team involved in your care. Records are kept securely, as the Medical Board's telehealth guidelines require.
Is this only for men?
No. Adults of any gender can book about libido or symptoms worth measuring. Detailed menopause care and contraception aren't offered here.
Where do I get the blood test?
At a pathology collection centre, using the request the doctor gives you. The lab bills core tests directly.
What happens after The Baseline?
Follow-ups are $59. If your plan includes rechecks, your doctor may offer Care+ at $149 a month. It's optional.
Where does this information come from?
- Healthy Male (Andrology Australia). Erectile dysfunction and low libido. healthymale.org.au
- Jean Hailes for Women's Health. Libido. jeanhailes.org.au
- Medical Board of Australia. Guidelines: Telehealth consultations with patients. Effective 1 September 2023. medicalboard.gov.au
General information, the doctor decides.