goodbloodsCan I see a doctor online about my weight and blood sugar?
Yes. A video consult works well for the part that matters most at the start: your history. That means what's changed and when, your family history, sleep, work, medicines, anything you've already tried, and any blood test results you already have.
If you already see a GP for diabetes or another ongoing condition, keep them involved, and take your written plan along to them.
What happens in the consult?
- You fill in a health history in the patient portal, including your main concern, how long it's been going on, how it affects you, your medicines and supplements, and what you want from the visit.
- You meet a registered doctor by video, booked as 15 minutes. You share what you're comfortable sharing.
- You get a written plan afterwards.
What might the plan include?
That depends on you, and the doctor decides. A plan might include:
- a blood test request, for example to check blood sugar, billed by the lab
- habits to work on, such as a regular sleep window, protein at meals, strength sessions and daily steps
- a referral to your GP, a dietitian or a specialist
- a simple weekly check between visits
Treatment only if your doctor decides it is right for you. We don't promise weight loss, because nobody honestly can.
What does the weekly check track?
Habits only: your sleep window, morning light, protein, strength sessions and steps. It never asks for your weight or body size, has no scores or leaderboards, and doesn't give medical advice. It's there so you and your doctor can see what's realistic.
When should I see someone in person instead?
Call 000 for chest pain, trouble breathing, confusion or if you feel very unwell. If you're very thirsty, passing a lot of urine and feeling unwell, see a GP today rather than waiting for a video consult.
Where should I start?
| your situation | where to start |
|---|---|
| You want a doctor's view on weight or appetite | Doctor consult, $59 |
| You have blood sugar results you'd like explained | Doctor consult, $59; bring the results |
| Your diabetes is already managed by a GP | Your GP first; a consult here can sit alongside that |
| Very thirsty, passing lots of urine, feeling unwell | A GP today |
| Chest pain, trouble breathing, confusion | 000 now |
| Under 18 | A GP |
Before you book
- Do I need a referral?
- No.
- What does it cost?
- $59 for the consult. Lab fees, if any, are billed by the lab.
- Is it bulk billed?
- No. Plan on paying the full $59.
- Will I be weighed?
- No. You share what you're comfortable sharing.
- What if it's not for me?
- [refund line]
- Will I get a prescription?
- Only if your doctor decides it is right for you.
What do people ask after months of "just tired"?
Fair question: is this a weight-loss program?
No. It's a doctor's consult about weight, appetite and blood sugar, with a written plan. There's no program to sign up for and no result we can promise.
I've tried a lot of apps. Is this different?
It starts with a doctor and your history rather than a meal plan. Whether that's more useful for you is something to judge after the consult, not before.
Will I need a blood test?
Maybe. The doctor decides. If they request one, the lab bills the core tests, and the $149 extended panel only happens if a doctor requests it.
Can I bring results from my GP?
Yes, please do. Upload them with your health history so the doctor sees them before you meet.
What happens after the first consult?
Follow-ups are $59. Your doctor may offer Care at $29 a month or Care+ at $149 a month if ongoing care makes sense. Joining is optional.
Where does this information come from?
- Australian Institute of Health and Welfare. Diabetes: Australian facts. aihw.gov.au
- Australian Bureau of Statistics. National Health Survey, 2022. abs.gov.au
- Australian Government Department of Health and Aged Care. Physical activity and exercise guidelines for all Australians. health.gov.au
General information, the doctor decides.